Reaching customers in other countries is one of the fastest ways for an online brand to grow. Before you open up international shipping, it helps to plan for a few things that work differently from domestic orders.
Duties and taxes
Most countries charge import duties and taxes on goods arriving from abroad, and the rules vary by destination and product type. Decide whether your customer pays these on delivery or whether you include them in your price, and say so clearly at checkout to avoid surprises and refused parcels.
Accurate customs paperwork
Every international shipment needs correct product descriptions, values and classification codes. Errors can mean delays at the border or extra charges, so it pays to get product data right once and reuse it for every order.
Delivery speed and carrier choice
Different carriers suit different routes, parcel sizes and price points. Holding stock closer to your customers, or using a partner with access to several carriers, can make international delivery faster and more predictable.
Tracking from start to finish
International customers expect to follow their parcel all the way to their door. End-to-end tracking reduces “where is my order” questions and builds trust in your brand.
Shipping internationally with Silverline Solutions? Customers can create shipping labels and track shipments through our online portal. Get a quote to get started.
